AB-900T00: Introduction to Microsoft 365 and AI administration

This course is designed for beginning-level technical IT/Pros and novice administrators seeking foundational understanding of Microsoft 365 services and Microsoft 365 Copilot. Learners are introduced to the essential components, concepts, and capabilities they need to utilize and manage Microsoft 365, Copilot, and agents without requiring prior hands-on experience.

Explore Microsoft 365 security foundations

·       Analyze the Zero Trust security model

·       Implement Zero Trust in Microsoft 365

·       Examine threat protection and intelligence in Microsoft 365

·       Explore identity and authentication in Microsoft 365

·       Manage access and permissions in Microsoft 365

·       Explore identity and access management in Microsoft Entra

·       Troubleshoot and monitor identity security

Introduction to Microsoft 365 core services and admin controls

·       Explore the Microsoft 365 ecosystem and core service components

·       Explore the Microsoft 365 admin center and key admin tools

·       Examine Microsoft Exchange, Teams, and SharePoint

·       Establish security, identity, and compliance foundations

·       Assign admin roles using Role-Based Access Control

Protect and govern Microsoft 365 data

·       Introduction to Microsoft Purview and data governance

·       Identify and respond to data risks with Microsoft Purview

·       Examine compliance, AI data discovery, and eDiscovery

·       Explore oversharing and data access governance in SharePoint

·       Explore data protection in Microsoft 365 Copilot

Explore Microsoft 365 Copilot and agents

·       Introduction to Microsoft 365 Copilot

·       What are agents?

·       Compare Microsoft 365 Copilot and agents

·       Compare Microsoft 365 Copilot licensing models

·       Plan and deploy Microsoft 365 Copilot and agents

Perform basic administrative tasks for Microsoft 365 Copilot

·       Manage Copilot licenses and pay-as-you-go billing

·       Monitor and adjust pay-as-you-go Copilot usage

·       Monitor Microsoft 365 Copilot usage and adoption

·       Manage and govern Microsoft 365 Copilot prompts

·       Apply operational best practices for Microsoft 365 Copilot

Perform basic administrative tasks for Microsoft 365 Copilot agents

·       Create a Microsoft 365 Copilot Chat agent – Part 1

·       Create a Microsoft 365 Copilot Chat agent – Part 2

·       Create a SharePoint agent

·       Test and edit your agents

·       Manage user access and permissions for agents

·       Examine agent approval and governance

Microsoft 365 Certified Copilot and Agent Administration Fundamentals

As a candidate for this Microsoft Certification, you should be familiar with Microsoft 365, including core services, security, identity and access, data protection, and governance, along with Microsoft 365 Copilot and agents.

Additionally, you should be familiar with the admin centers used to access Microsoft 365 workloads, such as Exchange Online, SharePoint in Microsoft 365, Microsoft Teams, Microsoft Entra, and Microsoft Purview. You need to have experience with AI-driven productivity tools and modern IT management practices.

Required Exam: AB-900

Students do not need to have any experience with Microsoft 365 before taking this course; however, a basic level of familiarity with computer technology and cloud computing is assumed.