MB-320T00: Microsoft Dynamics 365 Supply Chain Management, Manufacturing

Audience Profile

A Dynamics 365 Finance and Operations Functional Consultant is responsible for performing discovery, capturing requirements, engaging subject matter experts and stakeholders, translating requirements, and configuring the solution and applications. The Functional Consultant implements a solution using out of the box capabilities, codeless extensibility, application and service integrations.

Module 1: Configure Dynamics 365 Sales

In this module, we will learn about configuring the sales application to fit an organization’s unique requirements.

Lessons

·         Configure organization and management settings

Module 2: Manage leads and opportunities with Dynamics 365 Sales

In this module, you will learn how to manage customer data records, use built-in sales tools, and take a lead through the lead lifecycle.

Lessons

·         Manage leads with Dynamics 365 Sales

·         Manage opportunities with Dynamics 365 Sales

Module 3: Manage orders and the product catalog with Dynamics 365 Sales

In this module, we will learn how to use quotes and orders to further use Dynamics 365 Sales to manage your sales opportunities and turn them into closed deals.

Lessons

·         Manage and organize your product catalog with Dynamics 365 Sales

·         Process sales orders with Dynamics 365 Sales

Module 4: Manage goals with Dynamics 365 Sales

In this module, we will learn how to manage goals to track the success of your sales organization and gather key metrics about sales performance.

Lessons

·         Define and track individual goals with Dynamics 365 Sales

·         Use goal metrics in Dynamics 365 Sales

Module 5: Analyze Dynamics 365 Sales data

In this module, we will review analytical options, describe search tools, and use Power BI to view and analyze sales data.

Lessons

·         Analyze data in Dynamics 365 Sales

·         Analyze data with Power BI

Module 6: Work with Dynamics 365 Sales Insights

In this module, you will learn about the free and premium features of Dynamics 365 Sales Insights, and how it can empower salespeople to form closer relationships with their customers and close sales faster.

Lessons

·         Configure Sales Insights

Module 7: Create surveys with Dynamics 365 Customer Voice

In this module, students will learn about Dynamics 365 Customer Voice, a powerful tool for gathering and analyzing customer sentiment.

Lessons

·         Create a survey project with Dynamics 365 Customer Voice

·         Create surveys with Dynamics 365 Customer Voice

·         Send Dynamics 365 Customer Voice surveys

Microsoft Certified: Dynamics 365 Supply Chain Management, Manufacturing Functional Consultant Associate

If you’re a functional consultant or a business user with a deep understanding of manufacturing industry standards, this certification might be for you. You also need experience configuring and implementing Dynamics 365 Supply Chain Management to meet the needs of your organization. Supply chain management, manufacturing functional consultants are key resources who work with developers, solution architects, project managers, and functional consultants in finance, commerce, and supply chain.

Required Exams : MB-300 & MB-320

·        Basic understanding for supply chain management and manufacturing terminology

·        Basic understanding of Dynamics 365 finance and operation apps