MS-4014: Build a foundation to build AI agents and extend Microsoft 365 Copilot

This course is designed for individuals interested in building AI agents and extending Microsoft 365 Copilot. It’s ideal for learners who want to deepen their understanding of Microsoft’s agent development options and plan to use low-code or pro-code agent development tools. Through practical guidance, real-world use cases, and demos, you’ll compare Microsoft’s agent solutions—including Copilot Studio, Azure AI Foundry, and the Microsoft 365 Agents Toolkit—and evaluate both low-code and pro-code development approaches. By the end of the course, you’ll be equipped to choose the right development path for your goals.

Introduction to developing AI agents

• AI transformation and agents
• AI agent use cases
• AI agent components

Introduction to Microsoft AI agent solutions

• The Microsoft AI agent ecosystem
• Maximize Microsoft 365 Copilot, Copilot Chat, and agents
• Customize and extend Microsoft 365 Copilot
• Build custom AI agents and applications
• Compare AI agent solutions

Choose the best Microsoft 365 Copilot extensibility path for your scenario

• Identify extensibility options
• Analyze the decision criteria
• Extend Copilot’s knowledge with Copilot connectors
• Build declarative agents in Copilot Studio
• Build declarative agents with Visual Studio Code and Microsoft 365 Agents Toolkit
• Deploy custom agents to Microsoft 365 Copilot

Choose a custom AI agent development path

• Identify custom AI agent development options
• Analyze decision criteria
• Build custom agents with Copilot Studio
• Build custom engine agents for Microsoft Teams
• Build multi-channel agent solutions with the Microsoft 365 Agents SDK
• Build scalable, enterprise-grade generative AI solutions on Azure

N/A

• Familiarity with Microsoft 365 Copilot
• Basic knowledge of generative AI concepts (agent, model, orchestration, etc.)
• Familiarity with core Microsoft Cloud platforms (Microsoft 365, Power Platform, and Azure)