MS-4019: Transform your everyday business processes with agents

This course is targeted to everyday Microsoft 365 business users. No programming experience is required to create Microsoft 365 Copilot Chat agents and SharePoint agents. It examines no-code agents in Microsoft 365 Copilot Chat and SharePoint and explores how Microsoft 365 business users can create, manage, and use them.

Get started with agents

• What are agents?
• Who can create and use agents?
• Explore the benefits of using agents
• Enhance collaboration using agents
• Examine IT governance controls for agents

Explore prebuilt Microsoft 365 Copilot agents

• Examine the Analyst agent
• Exercise – Use the Analyst agent
• Examine the Researcher agent
• Exercise – Use the Researcher agent
• Examine the Prompt Coach agent
• Examine the Idea Coach agent
• Examine the Writing Coach agent
• Exercise – Use an agent of your choice

Build and manage an agent

• Examine the tools used to create agents
• Explore the components of an agent
• Create an agent in Copilot Chat – Part 1
• Create an agent in Copilot Chat – Part 2
• Exercise – Create a Copilot Chat agent
• Create an agent in SharePoint
• Exercise – Create a SharePoint agent
• Test and edit your agents
• Manage your agents

Share and use agents

• Share an agent with other users
• Share an agent in Microsoft Teams
• Interact with agents

N/A

• Students should have basic functional experience with Microsoft 365 services.
• Students must have a proficient understanding of general IT practices.