PL-7008: Create agents in Microsoft Copilot Studio

The audience for this course includes beginners, Business Users.

Build an initial agent with Microsoft Copilot Studio

·       Introduction

·       Agent creation

·       Agent creation using conversational builder

·       Generative Answers

·       Deploy agents

Manage topics in Microsoft Copilot Studio

·       Introduction

·       Work with agent topics

·       Branch a topic

·       Create topics for existing support content

·       Work with system fallback topics

·       Manage topics

Work with entities and variables in Microsoft Copilot Studio

·       Introduction

·       Work with entities

·       Custom entities

·       Use entities in conversations

·       Work with variables

·       Reuse variables across topics

Enhance Microsoft Copilot Studio agents

·       Introduction

·       Use Power Automate to add actions

·       Agent actions

·       Transfer conversations to agents by using Omnichannel for Customer Service

·       Create topics for existing support content

·       Trigger types

·       Analyze agent performance

Create an agent with Microsoft Copilot Studio and Dataverse for Teams

·       Introduction

·       Create your first agent

·       Create and modify topics

·       Add inputs, variables, and conditions

·       Call an action to pull in Dataverse for Teams data

·       Publish and share your new agent

Guided Project – Create agents with Microsoft Copilot Studio

·       Introduction

·       Prepare

·       Exercise – Create custom tables

·       Exercise – Build an agent in Microsoft Copilot Studio with the new AI capabilities

·       Exercise – Create and manage topics

·       Exercise – Set up Generative AI

Microsoft Applied Skills

Upon completion of the program, you will have the opportunity to participate in a hands-on skills assessment through real-world lab exercises and earn a skill-based credential.

Familiarity with Microsoft Copilot Studio.